Privacy Policy

At Vaccom, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

Information We Collect

We may collect personal information you provide directly, such as your name, email address, phone number, and business details when you contact us, request a quote, or use our services. We may also collect non-personal information through cookies, analytics tools, and browsing activity on our website.

How We Use Your Information

• Provide and improve our services
• Respond to enquiries and provide customer support
• Send updates, offers, and relevant service information (with your consent)
• Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

Data Storage & Security

We store personal information securely using encryption, firewalls, and secure access protocols. While we take all reasonable steps to protect your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Cookies & Tracking

Our website uses cookies to enhance your browsing experience, analyse traffic, and improve site performance. You can adjust your browser settings to block cookies, but some features of our website may not function correctly.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

Your Rights

You have the right to request access to the personal information we hold about you, request corrections, or ask for deletion where applicable. To exercise these rights, please contact us using the details below.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Contact

For any questions about this Privacy Policy or to request changes to your personal information, contact us at:
Email: info@vaccom.com.au